Founding Platform & AI Systems Engineer
Core Systems Architecture · Multi-Tenant Infrastructure · AI Safety Systems
Location: Vietnam (Hybrid or Remote within Vietnam preferred) · Employment Type: Full-time · Company: JurneeGo
A safe AI learning platform for children
JurneeGo is building a safe AI learning platform for children that connects children, parents, and teachers inside a transparent and governed AI environment.
Most AI systems today were not designed for children. Children are either locked out entirely, or exposed to tools that were never designed for learning environments.
JurneeGo solves this by combining:
- Child-safe AI interaction
- Parent visibility into learning journeys
- Teacher integration with classroom learning
- Compliance with global child data privacy laws
Our mission is to build the technical infrastructure that makes AI safe and usable in education environments.
Tiếng Việt: JurneeGo đang xây dựng nền tảng AI học tập an toàn cho trẻ em, kết nối trẻ em, phụ huynh và giáo viên trong một môi trường AI minh bạch và có kiểm soát. Sứ mệnh của chúng tôi là xây dựng hạ tầng kỹ thuật giúp AI có thể được sử dụng an toàn trong giáo dục.
A system ownership role, not just feature work
We are hiring a Founding Engineer to help build the core technical foundation of the JurneeGo platform. This is a system ownership role, not just feature development.
You will work directly with the Head of Engineering to design and implement core backend systems, AI orchestration layers, safety enforcement logic, and platform reliability foundations.
We are looking for engineers who think in systems and architecture, not just tasks. You may be strongest in either:
- AI systems engineering
- Platform / DevOps engineering
Both profiles are valuable. What matters most is system-level thinking and ownership.
Tiếng Việt: Đây là vị trí sở hữu hệ thống, không chỉ phát triển tính năng. Ứng viên có thể mạnh về Hệ thống AI hoặc Platform / DevOps — cả hai hướng đều phù hợp. Điều quan trọng nhất là tư duy hệ thống và tinh thần ownership.
Architecture, AI systems, and platform
Three areas of ownership — core architecture for everyone, then a depth track in AI or Platform / DevOps.
Core Systems Architecture / Kiến Trúc Hệ Thống
Design scalable backend architecture
Domain models, APIs, and state management built to scale.
Build secure multi-tenant services
Strict boundary enforcement between tenants.
Implement governance and permission systems
Governance logic and permission systems across the platform.
Maintain high-integrity audit logging
Audit logging and data visibility layers you can trust.
AI Systems (AI-Focused Engineers)
Implement AI orchestration pipelines
The core pipelines that route and coordinate AI work.
Design prompt packaging & context management
Systems for prompt packaging and context management.
Implement guardrails and safety enforcement
Guardrails and safety enforcement logic around the model.
Build evaluation & monitoring pipelines
Evaluation and monitoring pipelines for AI responses.
Optimize reliability and cost of AI usage
Tune for both stability and cost across AI usage.
Platform & DevOps (Platform-Focused Engineers)
Design CI/CD pipelines and release processes
Reliable pipelines and a clean release workflow.
Implement infrastructure-as-code
Infrastructure-as-code and environment management.
Build observability systems
Logs, metrics, and tracing across the platform.
Improve reliability, deployment safety & cloud cost governance
Raise reliability and deployment safety while governing cloud cost.
Set the bar and defend the core
You help keep the core systems healthy as the team and the codebase grow.
- Review vendor contributions touching core systems.
- Define and enforce coding and architecture standards.
- Participate in release gating and risk review processes.
- Contribute to system reliability and scaling strategy.
Who we're looking for
System-level thinkers with real ownership and depth in AI systems or Platform / DevOps.
- Strong system-level thinker, not only feature-focused.
- Experience designing backend or distributed systems.
- Comfortable designing multi-tenant systems and RBAC models.
- Experience working with cloud environments (AWS preferred).
- Deep strength in AI systems OR Platform/DevOps.
- High ownership mindset and comfortable operating with ambiguity.
- AI-native engineer using modern AI coding tools effectively.
Language Requirement / Yêu Cầu Ngôn Ngữ
- English is helpful but not required.
- Technical capability and system thinking are the primary evaluation criteria.
A stable, safe foundation
What good looks like in your first phase on the team.
- Core backend foundation established and hardened.
- AI orchestration or platform reliability structured clearly and safely.
- Safety enforcement system implemented with regression coverage.
- Vendor systems integrated cleanly with internal platform architecture.
- Deployment pipelines and platform reliability stabilized.
- Core platform knowledge not dependent on a single individual.
Founding-level ownership and growth
Competitive pay, meaningful equity, and real influence over the platform.
Compensation & equity
Competitive salary
Competitive salary based on experience.
Meaningful equity
Meaningful equity participation, 0.5% to 1.5%.
Founding-level influence
Founding-level influence on system architecture, direct collaboration with the Head of Engineering, and the opportunity to shape long-term technical direction.
Benefits, learning & environment
- Flexible hybrid work.
- Paid annual leave.
- Professional learning & growth: free access to selected courses from American University in Vietnam (AUV); access to academic research databases and university libraries; education-discount access to developer tools and cloud platforms.
- Engineering tools: modern AI-assisted development tools; cloud experimentation budget; education licenses for developer software.
- Environment: work alongside experienced startup founders and international educators, with the opportunity to help build the world's first safe AI platform for children.
Show us the systems you've built
Please submit your CV or LinkedIn profile along with a short introduction.
We encourage candidates to include links to systems they have built or owned. This could include GitHub repositories, production systems, infrastructure projects, or technical write-ups describing systems you helped design.
Contact: careers@jurneego.com
Engineering Thought Exercise / Bài Tập Tư Duy Kỹ Thuật (Optional)
To help us understand how you think about systems, we invite interested candidates to answer the question below. This is not a formal test and there is no single correct answer. We are interested in your reasoning and architecture thinking.
Question: Describe the architecture you would design to build a safe multi-tenant AI platform used by children, parents, and teachers.
Your design should consider:
- Multi-tenant system boundaries
- Role-based access control (child / parent / teacher)
- Safety guardrails and misuse prevention
- AI orchestration and prompt context management
- Logging, monitoring, and audit visibility
- Reliability and deployment strategy
You may answer with a short written explanation, a diagram or architecture sketch, or a system breakdown of components.
We are primarily evaluating system thinking, safety awareness, and clarity of architecture. Submissions are optional but often helpful for starting deeper technical conversations.
The System Stabilizer & Scale Architect
A fuller picture of the person this role is built for.
Core role definition
“The System Stabilizer & Scale Architect.” If Vy (FE #1) is speed and product build, then FE #2 is system integrity, scalability, cost control, and safety enforcement.
I. Role mission (non-negotiable)
Primary objective (first 90 days): take what Vy builds and make it reliable, scalable, safe, and cost-efficient — without slowing product velocity.
II. Archetype (who this person is)
You are NOT hiring another frontend builder or another “AI tinkerer.” You ARE hiring a “Builder–Operator Hybrid” — someone who has built systems AND run them in production, thinks in failure modes (not just features), and understands tradeoffs (cost vs latency vs safety).
III. Core competencies
- 1. Backend Systems Ownership (CRITICAL): must be able to own APIs, data flow, event systems (WebSockets / real-time), and session architecture (SSA) — including the Child → AI → Parent → Teacher loop. This is not trivial; it is the core product.
- 2. AI Routing + Cost Optimization (CORE IP): must understand multi-model routing, token cost dynamics, and latency tradeoffs. Example: cheap model → 80% traffic, premium model → 20%, while maintaining UX consistency — A/B model routing and cost-aware scaling. If they don't get this → reject.
- 3. Safety & Compliance Engineering (MANDATORY): they must think “What happens if this goes wrong with a child?” Must understand input/output filtering, guardrails (pre + post LLM), logging + audit trails, and crisis escalation flows — a safety layer BEFORE the model and AFTER the model. This is not optional; this is the moat.
- 4. Real-Time Systems (IMPORTANT): the product requires live parent monitoring, shared sessions, and multi-user sync. They should understand WebSockets, Pub/Sub (Redis), and event-driven architecture.
- 5. Cost Engineering Mindset: they think “every feature = cost per query.” Must be able to model cost per user, optimize infra vs LLM spend, and implement caching strategies.
- 6. Observability & Debugging: they must build logging systems, monitoring dashboards, and failure tracing — because there will be AI unpredictability and safety edge cases.
IV. What they are NOT
Reject if they are: a pure frontend engineer (no); enterprise DevOps only (too slow, too rigid); a research AI engineer (too theoretical); or a “prompt engineer” (useless at this stage).
V. Personality traits (very important)
- Low ego, high ownership: works WITH Vy, not against; doesn't create silos.
- Calm under chaos: early startup is messy; must handle ambiguity.
- Obsession with tradeoffs: not the “best solution” but the “right solution now.”
- Builder mentality: ships, fixes, iterates.
VI. Interaction model (Vy + FE #2)
This is critical. Vy (FE #1) moves fast, builds features, and experiments. FE #2 hardens systems, refactors intelligently, and prevents future collapse. Together: speed + stability.
VII. 30-60-90 day expectations
- First 30 days — Goal: understand the system deeply. Review architecture, map data flow, identify risks. Deliverable: a “System Risk Map.”
- 60 days — Goal: own the infrastructure layer. Improve API structure, optimize AI routing, implement logging + monitoring. Deliverable: a stable backend system.
- 90 days — Goal: become system co-architect. Improve performance, reduce costs, lead backend decisions. Deliverable: a scalable, production-ready system.
VIII. Interview questions (use these)
- System thinking: “Design how a child query flows through JurneeGo.” Look for: safety layer first, routing logic, logging.
- AI routing: “How do you reduce LLM cost by 50% without hurting UX?”
- Failure mode: “What happens if the AI gives a dangerous answer?”
- Real-time systems: “How would you build parent live monitoring?”
- Tradeoffs: “Would you prioritize latency or cost? Why?”
IX. Hiring bar (non-negotiable)
They must: think in systems, understand AI infra, care about safety, be cost-aware, and ship fast. If any are missing → pass.
X. Offer narrative (what you tell them)
You're not hiring an employee. You're recruiting a builder.
Subject: Join JurneeGo as Founding Engineer #2. You won't just write code here. You'll define how a system that children depend on actually works. Every decision you make will affect how safe the product is, how fast it scales, and how much it costs to run. You'll take what we build — and make it real, stable, and world-ready. If that excites you, you'll do the best work of your career here. — Gui
Final insight
Your biggest advantage right now is that you are building BOTH a product AND an architecture moat. FE #1 builds the product. FE #2 protects the moat.
Ready to build the systems children depend on?
Send your CV or LinkedIn and a short introduction — links to systems you've built are always welcome.